FAQ'S

  1. Are you open Saturday?
  2. Yes, the office is open from 8:00am until 12:00 noon for estimates and customers to pick up their vehicles.

  3. Will the parts be ordered before I drop off my vehicle for repair?
  4. Yes. We generally order your vehicle's parts once the estimate is approved by your insurance company, and you have given us signed authorization to repair your vehicle. Ordering your parts in advance enables us to provide a faster turn around.

  5. How long will the repairs to my vehicle take?
  6. Your advisor can give you an estimate of the time it will take to complete the repairs to your vehicle as it is based off of labor hours.

  7. How do I get a rental car?
  8. If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. You should call your agent/insurance company to find out what your policy limitations are and to verify you have rental coverage. If you're not sure how to verify your coverage, please ask your service advisor to assist you.

  9. If I have a deductible, when do I pay it?
  10. Your deductible is due when the repairs to your vehicle are complete. Please be prepared to pay your deductible and all other charges, such as add on work requested by you, at the time you come to pick up your vehicle. For your convenience, we accept Visa, MasterCard, Debit cards, personal checks with Valid ID, Cashier's checks, money orders and Cash.

  11. Do you offer a warranty?
  12. Yes. Brian's Precision Body & Paint offers a limited Lifetime Warranty to all of our repairs. We guarantee our Labor as long as you own your vehicle, and most parts come with a 1 year warranty from the manufacturer.

  13. Do you offer towing?
  14. Yes. We have several reliable Towing companies we use to assist you in getting your vehicle towed to the shop if it is not drivable. Please call us to schedule your pick up.

  15. What if I have more questions?
  16. Please feel free to call us anytime during business hours with any and all questions you may have. You may also email us, and we will answer you to the best of our ability as soon as possible.
SHOP INFORMATION
5072 Annistown Road
Stone Mountain GA 30087

P: 770.469.1127
F: 770.469.1108
E: contact@brianspaintnbody.com

Shop Hours:
Mon-Fri: 8am - 6pm
Sat: 8am - 12pm

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